Talking with a Tristar Sales Consultant


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This is a conversation I had with a Tristar Sales Consultant


JEN (08:29 AM) : hello
Franklyn (08:29 AM) : Hello
JEN (08:30 AM) : how are you?
Franklyn (08:30 AM) : How is the cleaning business?
JEN (08:30 AM) : its good
Franklyn (08:30 AM) : tired I had a long day yesterday
JEN (08:30 AM) : sorry to hear that
Franklyn (08:31 AM) : I see you are in WA also
JEN (08:31 AM) : yes i am
JEN (08:31 AM) : where are you in wash
Franklyn (08:31 AM) : Centralia
JEN (08:31 AM) : i am new to the area i just moved from NY i dont know where that is
Franklyn (08:32 AM) : I was up working on installing molding in Bellvue yesterday
JEN (08:32 AM) : are you a contractor?
Franklyn (08:32 AM) : Halfway between seattle and Portland thus the name
JEN (08:32 AM) : ahhh i see
Franklyn (08:33 AM) : I don't work as a contractor but as a Wood Floor instructor
JEN (08:33 AM) : do you like it?
Franklyn (08:33 AM) : I help do it yourselfers
Franklyn (08:33 AM) : Yes I have over 30 years of experience
JEN (08:34 AM) : thats cool
Franklyn (08:34 AM) : My "customers" become temporary apprentices and I get to see the work thru new eyes
JEN (08:35 AM) : that must be very fulfilling
Franklyn (08:35 AM) : Yes and it is interesting seeing white collar people use and edger
JEN (08:36 AM) : i bet
Franklyn (08:36 AM) : I charge by the hour so it is time and materials and they decide how much help they need
Franklyn (08:36 AM) : Do you handle Urethanes?
JEN (08:37 AM) : no i sell tristar cleaning sytems
Franklyn (08:37 AM) : Tell me what that is
JEN (08:38 AM) : its like a vacum cleaner only it works better, lasts longer and is a better product
Franklyn (08:38 AM) : portable unit or like central vaacum?
JEN (08:39 AM) : portable unit like a canister vacum but not really
Franklyn (08:39 AM) : residential or commercial?
JEN (08:39 AM) : residentail
Franklyn (08:40 AM) : would it handle lots of sanding dust ?
JEN (08:40 AM) : yes very well
Franklyn (08:40 AM) : what kind of pricetag we talking here?
JEN (08:41 AM) : this is where i loose people 2469.00 dollars with a few deductions i could get that down a little
Franklyn (08:42 AM) : that sounds like the problem I had when I tried selling Kirbys for a while
JEN (08:43 AM) : were better than kirby i had an interview with them to but i wouldnt go door to door
Franklyn (08:43 AM) : did you sell this in NY?
JEN (08:43 AM) : and the money isnt as good
JEN (08:43 AM) : no i just started here
Franklyn (08:43 AM) : So you work in a store then?
JEN (08:44 AM) : no i go out on appointments
JEN (08:44 AM) : the telemarketers set them up for the sales people
Franklyn (08:45 AM) : so someone else does the cold calls and qualifies prospects
JEN (08:45 AM) : exactly
Franklyn (08:46 AM) : How far do you travel?
JEN (08:46 AM) : i go to oregon to the office every day and they are doing the porland area right now
Franklyn (08:47 AM) : I always get the two Vancouvers mixed up
JEN (08:47 AM) : but i am selling in wash because thats where my firnds and family are
JEN (08:48 AM) : i live in wa
Franklyn (08:48 AM) : I am about 80 miles north of you on I 5 then
JEN (08:48 AM) : you wouldnt be that far from my work though
Franklyn (08:49 AM) : suppose you were to find a prospect yourself
JEN (08:49 AM) : i can go when ever i set them up
Franklyn (08:49 AM) : do you have a website?
JEN (08:50 AM) : i think the company does
Franklyn (08:52 AM) : And Google say:" http://www.tristarclean.com/becomedealer.shtml
JEN (08:52 AM) : you are good
Franklyn (08:52 AM) : Is that the right sight?
JEN (08:53 AM) : yes
Franklyn (08:53 AM) : homepage is http://www.tristarclean.com/index.shtml
JEN (08:54 AM) : im sure there is a way to see the product from there
Franklyn (08:54 AM) : Isn't that it ?
Franklyn (08:54 AM) : do you sell the air purifications systems too?
JEN (08:55 AM) : yyes
JEN (08:55 AM) : but no on the purifiers
Franklyn (08:56 AM) : It looks like a vacuum cleaner
JEN (08:56 AM) : but it works som much better
Franklyn (08:56 AM) : How is it different?
JEN (08:57 AM) : when you have a vacum cleaner when the bag gets coated with sand or dust do you notice that it doesnt work as well?
Franklyn (08:57 AM) : Yes
Franklyn (08:57 AM) : restricts air movement
JEN (08:58 AM) : well with a tristar that doesnt happen we have whats called cyclonic action and the air circulation keeps the dust and sand to one side and you always have 100% of the power 100% of the time
JEN (09:00 AM) : also you notice when you pick up things you shouldnt that your vacum makes a funny noise
Franklyn (09:04 AM) : Like OW
Franklyn (09:05 AM) : OK I am listening
JEN (09:07 AM) : yeah thats becasue in vacum cleanersthings go through your fan or your motor so little things could break your fan or your motor in the tristar things dont go through any moving parts its created so your fan and motor are protected and nothing goes through them
Franklyn (09:08 AM) : My vacumm cleaner is like that
Franklyn (09:08 AM) : I have a small shop vac
JEN (09:09 AM) : our tristar has incredible warrenties
Franklyn (09:11 AM) : for the price it should have great warranties
JEN (09:11 AM) : the casing is lifetime and the fan belt is 5 yeards now no other vacum gives you a five year warrenty on the belt
Franklyn (09:13 AM) : How about if I use it commercially
JEN (09:13 AM) : put a little uncooked rice in the bag and go for it
Franklyn (09:15 AM) : No I mean I refinish wood floors and there is lots of fine dust that I deal with every day
JEN (09:15 AM) : the cyclonic action needs something with wieght to move out of the way so if your doing dust or anything real light a little rice in the bag you will be fine
Franklyn (09:16 AM) : How do I empty this cleaner?
JEN (09:17 AM) : there is a bag that just sets in there you otake it out and dump it and put the bag back its washable so throw it in the washer when you need to just dont dry it
JEN (09:18 AM) : we have paper inserts if you want to use them but you dont have to they are a dollar each in stead of the 3 or 4o dollors most bags are
Franklyn (09:18 AM) : How is this different than the shop vac that I have now?
JEN (09:19 AM) : the warrenites the cyclonic action the magnesiom casing
JEN (09:23 AM) : i believe in what i sell
JEN (09:23 AM) : you would have to see a demo to appriciate what this can do
Franklyn (09:23 AM) : I understand that. I am trying to justify the costs on my end
JEN (09:25 AM) : well for indoor use it gets the dirt and dust you cant see that is aging your carpet and will make you replace it sooner so it saves your carpet
Franklyn (09:26 AM) : I am the one who gets to take up that carpet and refinish the wood floors below it
Franklyn (09:27 AM) : I am just trying to figure out how this is that much different than my small shop vac other than that my shop vac has a plastic casing
Franklyn (09:27 AM) : If someone rips it off on a jobsite I just go buy another one
JEN (09:28 AM) : that must get expensive
Franklyn (09:29 AM) : Less expensive than if I had to rplace your vacuum
JEN (09:29 AM) : yes
JEN (09:31 AM) : so thats my job thats what i do
Franklyn (09:32 AM) : I understand. Sounds challenging and rewarding
JEN (09:32 AM) : it is
Franklyn (09:33 AM) : can I add you to my User's list?
JEN (09:33 AM) : sure
Franklyn (09:34 AM) : http://web.icq.com/icqlist/new_lists/1,,,00.html My list is on the second page with the frog
Franklyn (09:35 AM) : remodeling Real Estate
JEN (09:35 AM) : i see it

. My computer froze up at this point but if you would like more information Jen is now on my User's List at Remodeling Real Estate

If you would like to be on my User's List email me at Franklyn@WoodFloorist.com

Jen can be reached at sweetjens2003@yahoo.com or by phone at (360) 258-0159 if you would like more information.

View My Tristar Guestbook

Sometimes a Phone call is better than 10,000 words on a website. Need More information? My name is Franklyn. My picture is on a $100 Bill. Call me at 1-360-807-3122

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